How to submit a Report
What should I do if I encounter a bug or want to provide a suggestion? Where should I report it?
Whenever you want to report an issue, a bug, a suggestion or a feedback, please make sure you always include the following information:
- Device: mobile, desktop, or both
- OS: Android/iOS or Windows/macOS/Linux
- Keet version
- Screenshot or video
Report an issue:
Go to Profile > Feedback to report bugs or provide suggestions. Include error messages, and detailed steps to reproduce the issue.
Seek help from the Pear Community: You can also join community rooms to get help or share your issue:
Pear Community room:
pear://keet/yfo65n76jzi9girwkdqffaa6istu4n9zrc8pje6qds1qqco448fk6cnoa5uuynb7tnje58r7mtpzs1bodbk8routkfmk3fhd4czh6y8x5jsj7t69pq3iatqd8jj38bjxy318atyxy7mnwg1zk4djry47cchdaye Bug Bandits room (please use this room only for reporting Keet bugs):
If the issue you want to report prevents you from opening Keet or joining the rooms, please email us at [email protected].
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