shield-checkSecurity & Privacy

Is my IP exposed when I join a group?

When you join a group in Keet, other peers in that group may be able to see your IP address using network monitoring tools. If you wish to be extra careful and protect your IP, it's recommended to use a VPN.


Does Keet use any trackers?

No, Keet does not use any trackers.


Can I log out or delete my profile from a device?

To delete the Keet profile from a device, go to 'Profile' / 'Settings' / 'Privacy and Security' / click 'Reset app'.

Make sure you've saved all necessary data and copied the recovery phrase in case you need to regain access to your profile.

Once ready, tick the 'I understand the data will be erased' checkbox if agreeable.

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After confirmation, the data will be wiped out from your current device and Keet will restart. You can now close the app or create a new profile.


Can other users check my active status?

No, activity status cannot be seen on Keet.


Can other users see when I'm reading/typing the message?

As with the activity status, other peers cannot see whether you are typing something, on either the PC or the mobile app.

Read receipts can be toggled in the Profile settings and are currently available for DM chats only.


How do I block someone on Keet?

Go to the 'Group Options' / select the user in a member list / click 'Block Member'.

Once you block a user, you won’t see their messages in any of the groups you share. In a chat, their messages will appear as "Message blocked".

You also won't receive DM requests from the blocked user.

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You can unblock the user from the same member’s list, select peer / click 'Unblock Member' 🚫


How do I report a message on Keet?

You can report an inappropriate message in a group. After reporting, you also have the option to block the peer who posted it. To report, select the message and click Report — please note that this action can’t be undone.

The reported message content will be hidden in the chat.


How do I report a user on Keet?

You can also report a user who shares inappropriate content in a group. The report is sent to the group administrators and moderators, who can then decide whether to take appropriate action. To report a user, open 'Group Options' / select the user in a member list / open their 'User profile' and select 'Report member'.

Additionally, you can block the user as described in the section above, so you won’t see their messages in any of the groups you share.

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