# Other Issues

### How can I check my network connectivity on Keet?

When you open your profile, you’ll see the current network status.

🟢 **P2P friendly network**\
You’re on a network that supports smooth connections with all devices.

🟡 **Not P2P friendly network**\
You’re on a limited network, which may affect connections with other devices on limited networks.

{% hint style="info" %}
No action is required on your part. This status is informational and helps our team quickly diagnose the cause of any issues you might experience.
{% endhint %}

🔴 **Offline**\
You cannot receive messages, voice calls, or video calls. \
Any messages you send will be delivered once you’re back online.

***

### How do I update Keet to the latest version?

Keet is currently in Beta, so keeping the app updated is essential for the best performance and stability.

If an update is available, you’ll see a prompt within the app:

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdvkc6-RXwOeKZMFAl22o3o_bmXg35H8h6MkkHFsD9uUglH8Gng5zA30rF6cGpTW7X0vGCCS3YS5jo1OWNjx1Ol72e7tfLFyVbXkb8_MGi5FWINKZyJStwbBiQ6qR8G0ZAL2E8Svw?key=XC4cxpVJD1USpuBiihs4ZQ" alt="" width="375"><figcaption></figcaption></figure>

Make sure auto-updates for Keet are enabled in your mobile device’s app store.

***

### I am not able to download a file on Keet

* Ensure you have given necessary media access permissions to Keet.
* Ask the person who shared the file to stay online.
* Check your internet connection, restart the app and try loading the file again.

***

### I cannot enter the group with an invite link

* Ask the person who invited you to generate a new invite link or QR code and share it with you.

***

### The group is stuck on loading

* Check your network connectivity.&#x20;
* Restart the app and try entering the group again.

***

### I am unable to access Keet Wallet

Keet wallet is under development.&#x20;

{% hint style="info" %}
If you are experiencing further issues, please [submit a bug report](/technical-support-and-troubleshooting/submit-a-report.md) to the '**Bug Bandits**' group and our team will look into it.
{% endhint %}


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