Video issues

I can't use the camera on Keet

• Check that the camera is selected and enabled during a call:

• Verify that you have granted Keet the necessary camera permissions.

• Desktop: 'Settings' / 'Privacy & Security' / 'Camera' / 'Keet'

• Mobile: 'Settings' / 'Apps' / 'Keet' / 'Permissions'

• Test the camera in other apps to ensure it's functioning properly.

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Video quality is low

• Adjust video quality settings during the call on Desktop. Click on the dropdown button next to the camera icon to change video quality.

• Ensure that you and your contact have a stable internet connection.

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I want to use my rear camera during a call

To switch cameras when calling from your mobile device, tap 'Flip camera' [📸] icon

If you are experiencing further issues, please submit a bug report to the 'Bug Bandits' group and our team will look into it.