Profile Recovery

What is a recovery phrase?

In Keet, the recovery phrase is a human-readable backup of 24 random words that lets you restore your profile if you lose your device or reinstall the app.

You should securely store your recovery phrase after the profile setup is complete and not share it with anyone else.

How to view the recovery phrase in Keet?

1

Open Keet on the device you created the profile (mobile or desktop). Go to 'Profile' / 'Settings' / 'Privacy and Security' / 'Recovery phrase'.

2

Read the security information and, if applicable, check the box to confirm. After that, click 'View phrase'.

3

Write down or copy directly from the app and store it in a safe place.

4

After viewing and copying the seed phrase, click 'Done'.

How can I regain access to my profile if I lose my device?

If you lose your device, you can use another linked device (if any) or your recovery phrase to regain access to your personal profile.

Link to existing identity If you have other devices linked with the same Keet profile, you can set up a new device by following the linking device guide.

Recover profile If no other devices are linked to your Keet profile, you can use recovery phrase.

Install Keet on a new device and select 'I already use Keet' / 'Recover profile'

Use your backup recovery phrase to recover your profile, paste the 24 words or enter them manually.

Can I have multiple recovery phrases for my profile?

No, each profile is associated with a unique recovery phrase. You cannot have multiple recovery phrases for one account.

Is it possible to change my seed phrase or get a new one?

No, you cannot change the recovery phrase for your account. Each profile is associated with a unique seed phrase, you cannot generate a new 24-word phrase for the same Keet account.

Can I generate a recovery phrase offline?

Yes, you can generate the recovery phrase and set up your profile offline.