Notifications
How do I manage notifications in Keet?
Go to 'Profile' / 'Notifications' to customize how and when you receive notifications.
Go to 'Profile' / 'Settings' / 'Notifications and Sounds' to toggle 'In-App Sound'.
🔊 Ensure push notifications are enabled in your mobile device settings for the Keet app.
Open your device 'Settings' / 'App notifications' / 'Keet'
Make sure all the necessary categories are enabled; otherwise, you may miss push notifications for messages, incoming calls, or mentions.
Why am I not receiving notifications?
Check that notifications from Keet are enabled on your device and that your internet connection is stable.
Make sure your device isn’t in Silent, Focus, Do Not Disturb, or Sleep mode, or add Keet to the exceptions for these modes.
Ensure Keet isn’t restricted by your device’s background activity or battery optimization settings (sometimes referred to as sleep/deep sleep mode).
Make sure you’re running the latest version of Keet, as updates can improve notification reliability.
Can I mute room notifications for a particular time period?
Not yet, but this feature may be added in future releases. You can toggle the notifications for the room manually.
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