# Notifications

### How do I manage notifications in Keet?

{% tabs %}
{% tab title="Desktop" %}
Go to '**Profile'** / '**Notifications'** to specify how and when you receive notifications and customize sound and ringtone.

<figure><img src="/files/0mId1rsdbGmUGOi1DEvK" alt="" width="305"><figcaption></figcaption></figure>

{% endtab %}

{% tab title="Mobile" %}
Go to '**Profile'** / '**Settings'** / '**Notifications and Sounds**' to customize notification sound and call ringtone.

Here you can also toggle in-app sounds for sending and receiving messages when Keet is open.

<figure><img src="/files/S6HznMmLP0mQ8Ra0xOvc" alt="" width="324"><figcaption></figcaption></figure>

{% hint style="warning" %}
🔊 Ensure push notifications are enabled in your mobile device settings for the Keet app.&#x20;
{% endhint %}

Open your device '**Settings'** / '**Apps'** / '**Keet' /** '**Notifications**'.

Android:

<div><figure><img src="/files/2j2wSmqIn4uAj8QHFv12" alt="" width="405"><figcaption></figcaption></figure> <figure><img src="/files/1XIgtOnnEVzLYxz57pSJ" alt="" width="405"><figcaption></figcaption></figure></div>

iOS:

<figure><img src="/files/xT5kJxLJDARtMI4FdYWz" alt="" width="351"><figcaption></figcaption></figure>

Make sure all the necessary categories are enabled; otherwise, you may miss push notifications for messages, incoming calls, or mentions.

{% hint style="info" %}
The exact location of the **Notifications** menu may vary depending on your device and OS version.
{% endhint %}
{% endtab %}
{% endtabs %}

***

### Why am I not receiving notifications?

* Check that notifications from Keet are enabled on your device and that your internet connection is stable.
* Re-enable the notification for Keet in '**System'** / '**Settings'** / '**Apps'** / '**Keet'** / '**Notifications'** by toggling '**Allow notifications**' off and on again.
* Make sure your device isn’t in **Silent, Focus, Do Not Disturb, Reduce Interruptions or Sleep mode**, etc, or add Keet to the exceptions for these modes.

<figure><img src="/files/rIWvONsFY5PiJ7CBYHTD" alt="" width="405"><figcaption></figcaption></figure>

* Ensure Keet isn’t restricted by your device’s **background activity or battery optimization settings** (sometimes referred to as **sleep**/**deep sleep** mode).

<figure><img src="/files/ng0ZhdCkPgyWixcaQOdX" alt="" width="405"><figcaption></figcaption></figure>

* Make sure you’re running the **latest version of Keet**, as updates can improve notification reliability.

***

### Can I mute group chat notifications for a particular time period?

Not yet, but this feature may be added in future releases. You can toggle the notifications for the group manually.&#x20;

<figure><img src="/files/ZRPvIOTCVkhwykTJH5Yx" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you are experiencing further issues, please [submit a bug report](/technical-support-and-troubleshooting/submit-a-report.md) to the '**Bug Bandits**' group and our team will look into it.
{% endhint %}


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```
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